Pest Veterans of the Month

September/October 2018

Dr. Stan Cope

Former Navy CAPT (Retired)

AP&G Co. Vice President of Products and Technical Services

Dr. Stan Cope joined the Navy in 1989, five days short of his 35th birthday. He graduated from Swarthmore College 13 years before and continued on to get a degree in medical entomology from the University of Delaware in 1980, and a Ph.D. in public health from UCLA in 1988. Dr. Cope served in the Navy for nearly 24 years and after retirement started work in the pest control industry.

Although his education was in entomology, Dr. Cope said he was a military officer first and a scientist second. However, he said he was given certain unique responsibilities.

“As an entomologist going into the military you’re a science guy,” Dr. Cope said. “You’re in charge of pest control and preventative medicine. (You) go in as a scientist and come out as an operational bug killer—an entomological assassin.

In the military, Dr. Cope learned many lessons that translated to his future career in the pest control industry. These included how to manage people and how to function well as a leader. He said that communication is a “lost art,” but as a military officer, he learned how to deliver a message effectively.

Dr. Cope also explained some of the beneficial opportunities and skills that the military provides: “In the military, you are frequently thrust into leadership roles earlier rather than later. You learn about managing people and the ins and outs incredibly fast. Leadership and management skills that can propel you in the pest control industry.”

Dr. Cope also used these skills to train and mentor people in entomology and pest management, which he said was the most rewarding part of his post-military career.

“A woman came up to me and said she was at one of my presentations and told me that five minutes in she wanted to be an entomologist,” Dr. Cope said. “It still gives me goosebumps to this day.”

In addition to equipping him with leadership and communication skills, Dr. Cope said his career in the military made him more tolerant, opening his eyes to the “rest of the world.”

He said that it’s easy to spend a lot of time blaming people and that it’s more important to fix problems and move ahead.

“My least favorite seven words are: That’s the way we’ve always done it,” Dr. Cope said. “There’s nothing that we do on a daily basis that can’t be improved upon.”

Although his time in the military taught him many lessons, Dr. Cope said it wasn’t easy to make the transition to the civilian workforce. For Dr. Cope, going from having a steady job to uncertainty was difficult, and in the military, he never had to worry about being laid off.

For someone looking to make that same transition he did, Dr. Cope said he would advise them to begin equipping themselves with the required skills and knowledge well in advance.

“Look at what certifications might be required, maybe a year before you get out, (figure out) what state training you are going to need,” Dr. Cope said. “I would encourage them to attend meetings of their state association and NPMA.”


Patrick Chrzanowski

Former Naval Officer

President of Northeast Division, Orkin Pest Control

Patrick Chrzanowski grew up in Erie, Pennsylvania, watching his father, a Vietnam War veteran, work two jobs to provide for Chrzanowski and his sister. Chrzanowski remembers his father coming home late on frigid winter days, ice frozen on his trousers after spending the day in lake-effect snow, telling him, “Son, go to school, so you can use your brain and not your back.” In his career as a Naval Officer and later as a pest control operator, Chrzanowski said he’s learned to use both, taking with him lessons he learned from watching his father.  

After high school Chrzanowski was recruited to play football as a defensive tackle for the United States Naval Academy. He was stationed first in Yokosuka, Japan, and served on active duty from 1988 to 2000.

“We worked 18 hour days routinely,” Chrzanowski said of his time in Yokosuka. “As a young naval officer, and having recently graduated from the Naval Academy, this work ethic and demanding schedule fell in line with how I was raised in a blue-collar, hands-on, fix-it-yourself upbringing in northwestern, PA.”

Chrzanowski added that the camaraderie, or Esprit de corps, he experienced in the military was the most rewarding aspect of his time there. For Chrzanowski, working together like a “well-oiled machine,” longer and harder than he thought possible, characterized his favorite memories.

As a leader who worked with people of all different backgrounds, Chrzanowski found this especially true.

“Mixing teams together, different ethnic backgrounds, male and female, southerners, northerners, Texans (yes, they really are their own group), Islanders, folks from out west – you could see the strength in unity,” Chrzanowski said. “And as a leader, you realized there really isn’t anything we couldn’t accomplish.”

It is this same sense of teamwork and working well with others as a leader that marks Chrzanowski’s experience in the pest management industry. In his civilian professional career, Chrzanowski has found that training and developing people is the most rewarding.

In addition to the teamwork component of being a leader in his career, Chrzanowski said he finds great reward in being able to provide for his family, following the example his dad set for him during his childhood.

“I am the proud father of two young men and two young women and the past twelve years have allowed me to provide for my family, even during economic downturns when many friends and family were going through difficult times,” Chrzanowski said. “My children see the work ethic that has been a modeled while working for Orkin, and they in turn are modeling a similar work ethic in school and in the jobs they are pursuing. As a father, this is important for me to pass this on to the next generation of leaders in my family.”

According to Chrzanowski, in 2013 Rollins committed to hiring 1,000 veterans over the course of five years, and in May of this year, the company delivered on that goal, having hired 1,177 veterans in various positions.

He added that the pest management industry is a great fit for those transitioning from the military. He said that the industry embraces standards that are present in the military, including uniforms, career progression, and ongoing training. When asked if he would recommend that veterans join the pest management industry, he responded with a resounding, “Absolutely!”

“The best advice I can give a veteran making the transition from active or reserve duty to full time employment in the private sector is to not sell yourself short,” Chrzanowski said. “Regardless of what your specialty was in the military, you bring discipline, commitment, integrity, and character to the workplace. Employers are looking for motivated self-starters who demonstrate a willingness to work hard, to learn, and to lead.”


Quentin W. C. Misenheimer

Former U.S. Army captain

Managing Director, Field Human Resources, Rollins, Inc.

In 1990, 23-year-old second lieutenant and recent West Point graduate Quentin Misenheimer led a 41-person platoon in Operation Desert Shield/Desert Storm. He called the mission a great challenge that led him to learn “a great deal” about himself and his soldiers.

Misenheimer served for five years on active duty, starting as a Military Intelligence Officer and ending his military career in 1994 as a captain. During his time at West Point and throughout his entire career, Misenheimer learned how to lead effectively and stay determined despite challenges. The skills he gained during his military career would be useful to Misenheimer in all aspects of his life, including in his career with Rollins. 

“While at West Point, I was forced into a situation my Plebe year to observe various leadership styles from the upperclassmen and then choose which styles to emulate,” Misenheimer said. “I have tried to form my leadership style over the years from the things I liked and thought people would respond best to.”

Misenheimer added that he learned the importance of having a clear mission and communicating that mission well to everyone on the team. Though it has been decades since Misenheimer served in the military, he said members of his platoon still call him “lieutenant” or “sir,” which he said “blows (him) away.” This sense of camaraderie remains a source of pride for Misenheimer when he looks back on his time in the Army.

Misenheimer recalls multiple role models and mentors that have shaped him over the years, including Dr. David Cundiff. Cundiff was his high school class sponsor and guidance counselor during his high school years in Terre Haute, Indiana. When Misenheimer returned from Desert Storm, Cundiff asked him to speak to the graduating class in 1991 about his leadership experience in combat.   

For Misenheimer, lessons learned from his military career are always relevant in his every day life.

“We learn in the military that we have to be flexible. We learn to value relationships. We learn the value of creating memories. We learn the  value and importance of treating people with dignity and respect,” Misenheimer said. “I appreciate the tough work our military does every day to keep our nation free from its enemies. I appreciate our great country and the opportunities we have here. And I greatly appreciate those people who thank me for my time in the Army when they realize I served.”

After his military career, transitioning to the private sector was not easy according to Misenheimer, and he said he would encourage someone looking to make that transition to seek help and advice, and to take advantage of all the resources available to them. Misenheimer spent time trying out a couple of different careers but ultimately ended up in human resources, where he has worked for the last 20 years.  He joined Rollins  in January of 2017.

Leading various teams of people in the army prepared Misenheimer for leading teams in the business world and he said the pest management industry is well-suited to receive people transitioning out of the military.

Working at Rollins, Misenheimer said he finds the opportunity to make a difference and how to make life better for the Rollins family most rewarding.

“Our industry has a noble purpose—we protect people’s health and property,” Misenheimer said. “We have a very disciplined approach to what we do, and that is a great match for someone transitioning out of the military.”



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